Unable to change language in Missionary app

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adoga
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Unable to change language in Missionary app

Postby adoga » Fri Apr 03, 2015 3:01 pm

This is been posted before https://tech.lds.org/forum/viewtopic.php?f=112&t=17013 answered...

We have a perspective sister missionary trying to fill out her missionary paperwork online but is unable to because it's in Spanish. There is no drop-down menu in the upper right-hand corner for her to change the language, as that is for us on the leadership side.

All other LDS.org website are in English for her it's just the missionary application that is Spanish.

We don't want to discourage her from filling out her paperwork so someone could help me understand how to fix this it would be much appreciated!

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sbradshaw
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Re: Unable to change language in Missionary app

Postby sbradshaw » Sat Apr 04, 2015 8:20 pm

I don't know if the Missionary Recommendation System is as simple as other church web sites, but if it is, she might be able to put "?lang=eng" at the end of the URL, or if it already says "?lang=spa" change it to "?lang=eng".
Samuel Bradshaw • If you desire to serve God, you are called to the work.

adoga
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Location: Kentucky, United States

Re: Unable to change language in Missionary app

Postby adoga » Sat Apr 04, 2015 8:41 pm

We tried that too. it didn't work. The URL doesn't have a language section..

lajackson
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Re: Unable to change language in Missionary app

Postby lajackson » Sun Apr 05, 2015 11:28 am

Because there is no language selection for the applicant, I would suggest she try clearing all of the cache, making sure LDS.org comes up in English, and then trying again. If that does not work, I would try using another computer.

If neither of those work, I would suggest that the stake clerk call the Missionary Department on her behalf for suggestions.

If you wandered over to the other topic linked in an earlier post, you will see that a solution for this problem has not been found.

adoga
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Posts: 98
Joined: Sun Sep 11, 2011 10:24 am
Location: Kentucky, United States

Re: Unable to change language in Missionary app

Postby adoga » Sun Apr 05, 2015 5:48 pm

We tried three computers/browsers. I'll try the missionary dept or clerk support next... It's an odd problem for sure. Thank You


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