Unit Statistics Error

Discussions about the Leader and Clerk Resources on lds.org.
benson8159
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Location: West Haven, UT, USA

Unit Statistics Error

Postby benson8159 » Tue Feb 26, 2013 1:51 pm

I have been getting an error for the last two weeks or so on the Unit Statistics report in the online MLS that I will explain below. I use this report regularly, especially when I am in a Priesthood Interview with an Elder's Quorum President or High Priest Group Leader and we are discussing Prospective Elders.

When I go into the Unit Statistics report and then click on one of the links to bring up all of the Prospective Elders in a ward (or any other group for that matter - YSA's, Laurels, Priests, etc.), I get the following error:

Clerk Resources - Sorry, an error occurred while processing this page.

Retry the web page by clicking the refresh/reload button or trying the URL from the address bar again. Even though the Server Error is reporting a general error on the web site's servers and not your computer, the server error may only be temporary. Trying the page again will often be successful.

Come back later. The Server Error message is often temporary and should be resolved fairly soon.

Use your browser’s back button to go back to the page you came from.


I thought that the problem was temporary and would be resolved in a day or two, but it's been at least a couple of weeks and I'm still getting the same error. Any idea of when this will be available again? It is very useful to our presidency.

Thanks,
Corey

Gary_Miller
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Location: Emmett, Idaho

Re: Unit Statistics Error

Postby Gary_Miller » Tue Feb 26, 2013 1:57 pm

I'm get the same error. I tried several of the links and received the error each time.

eblood66
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Location: Cumming, GA, USA

Re: Unit Statistics Error

Postby eblood66 » Tue Feb 26, 2013 2:12 pm

Gary_Miller wrote:I'm get the same error. I tried several of the links and received the error each time.

Same here. None of the links on that page seem to be working.

lajackson
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Re: Unit Statistics Error

Postby lajackson » Tue Feb 26, 2013 2:56 pm

Hopefully, someone has used the Feedback link to point out this problem?

russellhltn
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Re: Unit Statistics Error

Postby russellhltn » Tue Feb 26, 2013 4:06 pm

benson8159 wrote:in the online MLS that I will explain below.


Do you mean Leader and Clerk Resources?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

coconaut
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Unit Statistics - Reports (Clerk Resources)

Postby coconaut » Wed Feb 27, 2013 6:34 am

I am the Bishop of a ward and am finding that I can no longer access the Unit Statistics reports on the LDS.org site. I am constantly getting the following error 'Clerk Resources - Sorry, an error occurred while processing this page'. Does
anyone else find that they're having the same issue? This has been happening for the last week or so.
Any help you can give would be much appreciated. Thank you.


[Moderator note: I have moved this post into this thread where a discussion on this error is already in progress.]

benson8159
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Joined: Tue Feb 26, 2013 1:37 pm
Location: West Haven, UT, USA

Re: Unit Statistics Error

Postby benson8159 » Wed Feb 27, 2013 9:41 am

russellhltn wrote:
benson8159 wrote:in the online MLS that I will explain below.


Do you mean Leader and Clerk Resources?


Yes, the report we are having trouble with is under Leader Resources and is called "Stake Statistics" when I first click on it, but after clicking on it the first time during a session it changes to be called "Unit Statistics". It's a great and very useful report and hope that the error can be resolved soon.

benson8159
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Joined: Tue Feb 26, 2013 1:37 pm
Location: West Haven, UT, USA

Re: Unit Statistics Error

Postby benson8159 » Wed Feb 27, 2013 10:12 am

lajackson wrote:Hopefully, someone has used the Feedback link to point out this problem?


I hadn't entered anything under Feedback, but just did. Thanks for the suggestion.

sjpynes
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Location: San Diego, CA

Re: Unit Statistics Error

Postby sjpynes » Fri Mar 01, 2013 2:00 pm

As far as I can tell, all the links to:
https://www.lds.org/mls/mbr/report/unit ... &blah=blah, etc.
are not working on the report.

The links to:
https://www.lds.org/mls/mbr/report/unit ... &blah=blah, etc.
are working.

Where exactly is Feedback for the page to report the problem?

mevans
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Location: California, USA

Re: Unit Statistics Error

Postby mevans » Fri Mar 01, 2013 2:06 pm

sjpynes wrote:Where exactly is Feedback for the page to report the problem?


You can use the feedback page found anywhere on LDS.org. Just change the category appropriately, provide proper URLs in your notes, etc. It should make it to the right place.


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