Applications -> Interviews (Leader Resources) will not load

Discussions about the Leader and Clerk Resources on lds.org.
jar211
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Posts: 1
Joined: Sat Oct 27, 2012 1:17 pm

Applications -> Interviews (Leader Resources) will not load

Postby jar211 » Sat Oct 27, 2012 1:24 pm

As an executive secretary, I use the Interviews application heavily. It has been a great asset. However, in the last week I have not been able to get it to load. The whirlygig just spins (see attachment). I have attached an example that has been running for 15 minutes with no response from the page. All the other applications seem to work fine. I've tried in the latest versions of Firefox and IE--to no avail. Anyone else seeing this issue? And is there a fix? Or is it just broken?
InterviewsPage-NoResponse.jpg
InterviewsPage-NoResponse.jpg (9.71 KiB) Viewed 91 times

jkitterman
Church Employee
Church Employee
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Joined: Tue Sep 14, 2010 2:08 pm
Location: USA

Postby jkitterman » Mon Oct 29, 2012 8:58 am

Sorry for the late reply. Did you happen to notice if there was a JavaScript error in the browser? Are you still having problems?
Developer, Core Systems and Services
http://clerk.lds.org

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sasgrw
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Posts: 271
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

Postby sasgrw » Mon Nov 05, 2012 9:05 pm

We are having the same problem. I'm trying it from safari on an ipad and it just spins. The exec sec is also seeing the same thing from his laptop.

jkitterman
Church Employee
Church Employee
Posts: 92
Joined: Tue Sep 14, 2010 2:08 pm
Location: USA

Postby jkitterman » Tue Nov 06, 2012 11:35 am

This is in the Leader app. I'll see what I can find out.
Developer, Core Systems and Services
http://clerk.lds.org

jkitterman
Church Employee
Church Employee
Posts: 92
Joined: Tue Sep 14, 2010 2:08 pm
Location: USA

Postby jkitterman » Thu Nov 08, 2012 10:56 am

This should be fixed now.
Developer, Core Systems and Services
http://clerk.lds.org


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