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Access table not working

Posted: Sun Oct 14, 2012 2:05 pm
by zaneclark
I am still trying to clarify the access for various positions, to the Clerk and Leader Resources. I have gone to the "help" link, "other" menu, but the Access Table link is not active... I tried various approaches including another browser,but it still is dead... Is this same table available in the wiki? I have looked there but haven't found it.

Posted: Sun Oct 14, 2012 2:23 pm
by jdlessley
I just pulled it up on Firefox 15.0.1 without any problems. The table is not publicly published anywhere that I know of other than on Leader and Clerk Resources.

Posted: Mon Oct 15, 2012 10:16 am
by stowelljr
zaneclark wrote:I am still trying to clarify the access for various positions, to the Clerk and Leader Resources. I have gone to the "help" link, "other" menu, but the Access Table link is not active... I tried various approaches including another browser,but it still is dead... Is this same table available in the wiki? I have looked there but haven't found it.

The only place you would be able to see it is in Clerk Resources. What Position do you currently have?
Also when you say dead, do you mean it is giving an error or the link is not clickable?

Posted: Tue Oct 16, 2012 8:08 am
by zaneclark
Link is not clickable.... and I am beginning to think I may not be hitting the right screens to see the table. I can open the "Other" menu link in various places but when I click on it, it only gives the names of the 2 Other items, Unit Settings,and Access Table, with a full description of what is in each of them, but the links will not open. The other items listed under "Links to menu selections" such as Resources, Membership and Reports do have links that work. I have tried several different browsers, including Firefox and Chrome and Safari on my iPad, all with the same result. I have decided I am not following the right path but can't figure out where to go. My current positions are Membership Clerk and Web Administrator. I am trying to find out if anyone besides the bishopric and clerks has any access to clerk resources.

Posted: Tue Oct 16, 2012 12:37 pm
by jdlessley
Have you tried accessing Leader and Clerk Resources on a desktop PC? The descriptions of what you are experiencing appears to be unique to the iPad, or maybe even other mobile devices. When I click "Access Table" on my PC the table opens. I never get a description of what the access table is. Even when I hover my mouse pointer over the link I get nothing, not even a context help.

Posted: Tue Oct 16, 2012 1:15 pm
by russellhltn
I've noticed problems with my Android with some of the new help pages. The "+" icon just doesn't work. I end up having to use the "expand all" icon on the tool bar.

Posted: Thu Oct 18, 2012 12:56 pm
by stowelljr
This issue was related to the help pages not having links to the actual application. I think we have this issue resolved. In the future we may add links in the help section to point to the clerk resources pages they reference.