Clerk Resources 1.9 - Ability to email Membership or Finance Support

Discussions about the Leader and Clerk Resources on lds.org.
dfchamplain
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Clerk Resources 1.9 - Ability to email Membership or Finance Support

Postby dfchamplain » Wed May 30, 2012 10:19 pm

Does anyone know if in the current version of Clerk Resources if you can directly email Membership or Finance Support? Will this be supported in future versions?

russellhltn
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Postby russellhltn » Wed May 30, 2012 10:55 pm

You can do that now with just a email program: Local Unit Support.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

dfchamplain
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Postby dfchamplain » Fri Jun 01, 2012 11:08 pm

Yes, but if I just use my local email program, the message will not be available for other leaders to read and see as it currently is in MLS. Also, it was my understanding that using MLS to send a message to support was encrypted. Is this not correct?

russellhltn
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Postby russellhltn » Sat Jun 02, 2012 12:04 am

dfchamplain wrote:Also, it was my understanding that using MLS to send a message to support was encrypted. Is this not correct?


It could be, but this is the first time I've seen the question raised.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

dwsmith2
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Postby dwsmith2 » Sun Jun 03, 2012 6:34 pm

I'm not sure what encrypted means, but it is my understanding that sending a confidential message (such as a move restriction) from MLS is possible, whereas if you send such a request from another email program, the MLS team won't handle it.

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aebrown
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Postby aebrown » Sun Jun 03, 2012 7:40 pm

dwsmith2 wrote:I'm not sure what encrypted means, but it is my understanding that sending a confidential message (such as a move restriction) from MLS is possible, whereas if you send such a request from another email program, the MLS team won't handle it.


That's not correct. It's advertised in many places that you can send email to msrmail@ldsmail.net or to mlssupport@ldschurch.org. There are some restrictions on attachments, but you can't attach files from MLS anyway. I've sent emails this way and gotten responses.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

dwsmith2
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Postby dwsmith2 » Sun Jun 03, 2012 9:13 pm

Yes, you can send general emails to those addresses (which I have and received responses). The post by dfchamplain referred to encrypted emails, which was ambiguous. I wondered if he was referring to special requests, which again I believe can only be sent through MLS, which seems to be implied from the wiki article on move restrictions (http://tech.lds.org/wiki/Move_restriction).


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