"Send a Message" -- Message footer garbled

Discussions about the Leader and Clerk Resources on lds.org.
dgbarker
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Location: Arizona, USA

"Send a Message" -- Message footer garbled

Postby dgbarker » Wed Dec 21, 2011 6:41 am

I sent a message today to ward members using the "Send a Message" feature. The message footer is garbled in the email that was sent:

[INDENT]???leader-messages.email.footer.disclaimer.received???
???leader-messages.email.footer.disclaimer.from???
???leader-messages.email.footer.disclaimer.calling???

???leader-messages.email.footer.disclaimer.unsubscribe1???
???leader-messages.email.footer.disclaimer.unsubscribeURL???
???leader-messages.email.footer.disclaimer.unsubscribe2??? ???leader-messages.email.footer.disclaimer.unsubscribe3??? ???leader-messages.email.footer.disclaimer.unsubscribe4???[/INDENT]

For previous messages, the footer used to say:

[INDENT]You have received this email because you have made your email address available to your local Church leaders.
It was sent from: Bishop [Name]
Whose calling is: Bishop
To un-subscribe from future email messages from ward or stake members follow
https://lds.org/directory click on "My Family" then click on "Edit Profile" and remove your email address from your profile. If you are not a head of household you may ask your parent/guardian to edit your profile or you may also contact your ward clerk and ask him to remove your email address from MLS.[/INDENT]

Is this an issue anyone else is aware of?

cubscout01
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Location: Ypsilanti, Michigan, USA

Postby cubscout01 » Wed Dec 21, 2011 9:35 am

The same thing happened when I sent out a message last night.

russellhltn
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Postby russellhltn » Wed Dec 21, 2011 10:19 am

I assume this was from the website, but was it the Classic LUWS or the new features added to the lds.org directory? Since you mention prior, I'm guessing it's LUWS.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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mfmohlma
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Location: Hillsboro, OR

Postby mfmohlma » Wed Dec 21, 2011 12:53 pm

RussellHltn wrote:Since you mention prior, I'm guessing it's LUWS.


No. This is happening from the "Send a Message" link on [url=lds.org/leader]lds.org/leader[/url]. We'll see what kind of angry responses I get. (This just happened to me too.)

Hope it's fixed soon.

nathangg
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Postby nathangg » Wed Dec 21, 2011 6:31 pm


benchatt
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Joined: Sun Jul 24, 2011 10:44 am

Me too!

Postby benchatt » Fri Dec 23, 2011 8:26 am

We're having that problem too. We're definitely not using Classic LUWS. Any word on progress? Thanks.

Ben Chatterton
Exec Sec
Canyon Trails Ward (Goodyear, AZ)

zaneclark
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Postby zaneclark » Fri Dec 23, 2011 7:55 pm

As of late this afternoon, it was still doing it.....

zaneclark
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Postby zaneclark » Mon Dec 26, 2011 6:40 pm

The messages still go out but they look pretty messy..... Dod anyone report this to feedback? It would be nice to get it cleaned up....

jdcr256
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Location: Riverton, Utah

Postby jdcr256 » Tue Dec 27, 2011 4:04 pm

Can anyone give a firm date as to when this started happening? I've been trying to find out if anything changed that might have caused this, but the messaging application has been virtually untouched for months and months.

I'll continue looking for a cause for this problem.

nathangg
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Joined: Tue Dec 21, 2010 12:36 pm

Postby nathangg » Tue Dec 27, 2011 4:13 pm

jdcr256 wrote:Can anyone give a firm date as to when this started happening? I've been trying to find out if anything changed that might have caused this, but the messaging application has been virtually untouched for months and months.


I guess I can start out:

Last Successful Message sent without garbled text: Tue, Nov 29, 2011 at 5:52 PM
First Message with Garbled Text: Wed, Dec 21, 2011 at 6:25 PM

(I only send messages using the messaging once or twice a month. I did not send any messages between the above two times).

I'm sure with a few more people posting when they saw the problem that will help zero in on a day/time.


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