Block Access to Directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
herronkw
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Block Access to Directory

Postby herronkw » Wed Nov 09, 2011 9:17 pm

I'm a Stake Clerk and I've had a situation arise where a member who wishes no contact with the Church is now using the directory information to contact members throughout the Stake with unwanted and unrequested information. I've been searching for information regarding blocking a specific individual's access to the directory but as of yet I've found nothing. Does this functionality exist in the new directory?

Thanks,
Kevin

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aebrown
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Postby aebrown » Wed Nov 09, 2011 9:40 pm

w4kwh wrote:I'm a Stake Clerk and I've had a situation arise where a member who wishes no contact with the Church is now using the directory information to contact members throughout the Stake with unwanted and unrequested information. I've been searching for information regarding blocking a specific individual's access to the directory but as of yet I've found nothing. Does this functionality exist in the new directory?


There is no feature for blocking access. But I would suggest that you contact Local Unit Support and ask them for assistance. They will probably have the ability to do some things in this area that you can't do yourself.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

jdlessley
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Postby jdlessley » Wed Nov 09, 2011 10:35 pm

There was a feature of the classic LUWS that permitted administrators to disable an account. It sounds like for scenarios such as this that it would be a good idea to have something similar for the directory and possibly even the calendar.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

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johnsonth
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Postby johnsonth » Sat Nov 12, 2011 10:48 am

This is an interesting situation. Perhaps you could contact Local Unit Support and request that the user's LDS Account be disabled or converted to a non-member LDS Account. That way the user would no longer be able to access the directory. If you call Local Unit Support and find out this info, please post it on this thread.

herronkw
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Postby herronkw » Sun Nov 13, 2011 6:14 am

Appreciate the responses. I'll contact LUWS Support and see what can be done.

kisaac
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Postby kisaac » Mon Nov 14, 2011 3:05 pm

w4kwh wrote:Appreciate the responses. I'll contact LUWS Support and see what can be done.
If the user printed out a copy or saved the pdf while they had access, which many people have done, removing their access won't have any effect....

russellhltn
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Postby russellhltn » Mon Nov 14, 2011 4:51 pm

Even if the horse has left the barn, it may still be wise to shut the door. Or at least learn how.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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