Stake directory not working

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jgrogers
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Stake directory not working

Postby jgrogers » Sun Aug 14, 2011 6:51 pm

When trying to access my local stake directory of leaders, I get an error popup that reads Sorry, data is temporarily not available for this application. Please try again later.
This has gone on for some time. Is this a local issue, or a problem with the entire system?

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aebrown
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Postby aebrown » Sun Aug 14, 2011 8:51 pm

jgrogers wrote:When trying to access my local stake directory of leaders, I get an error popup that reads Sorry, data is temporarily not available for this application. Please try again later.
This has gone on for some time. Is this a local issue, or a problem with the entire system?


It's working fine for my stake.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

techgy
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Postby techgy » Sun Aug 14, 2011 9:08 pm

jgrogers wrote:When trying to access my local stake directory of leaders, I get an error popup that reads Sorry, data is temporarily not available for this application. Please try again later.
This has gone on for some time. Is this a local issue, or a problem with the entire system?


The same thing is occuring for the directory of my home ward, but not on all records. Our of the dozen that I've tried to view, 2 gave me the same error. It would appear that the problem is scattered.
Have you read the Code of Conduct?

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aebrown
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Postby aebrown » Mon Aug 15, 2011 4:46 am

techgy wrote:The same thing is occuring for the directory of my home ward, but not on all records. Our of the dozen that I've tried to view, 2 gave me the same error. It would appear that the problem is scattered.


I'm guessing you are referring to the problem reported in Online Directory - Error for households w/ non-member spouse, which is a problem related to looking at specific households.

That's entirely different from viewing a stake directory of leaders, as reported in this thread.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

techgy
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Postby techgy » Mon Aug 15, 2011 7:02 am

aebrown wrote:I'm guessing you are referring to the problem reported in Online Directory - Error for households w/ non-member spouse, which is a problem related to looking at specific households.

That's entirely different from viewing a stake directory of leaders, as reported in this thread.


Oops. You are correct. My stake directory of leaders is working properly.
Have you read the Code of Conduct?

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mfmohlma
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Postby mfmohlma » Tue Aug 23, 2011 6:46 am

jgrogers wrote:When trying to access my local stake directory of leaders, I get an error popup that reads Sorry, data is temporarily not available for this application. Please try again later.
This has gone on for some time. Is this a local issue, or a problem with the entire system?


It would be helpful to know whether this happens for other members of your stake or just for you, since this does not appear to be widespread. (Mine works as well.)

If other members of your stake have the same problem, then I'd point it out to the Stake Clerk. He may have to follow the steps in the wiki here to fix the calling database. If it is just you, then I'd advise trying a different computer or browser to see if that helps.


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