Member on LDS.org but not in MLS

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
Miknmaur
New Member
Posts: 38
Joined: Fri Jan 14, 2011 5:26 pm

Member on LDS.org but not in MLS

Postby Miknmaur » Thu Jul 14, 2011 9:49 am

We have three members of our YSA ward that show up as members on the ward website and show up on reports generated from the website (members without callings) but none of them show up in MLS and don't show up on MLS generated reports? How can this be?

jonesrk
Church Employee
Church Employee
Posts: 1454
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Postby jonesrk » Thu Jul 14, 2011 9:55 am

Miknmaur wrote:We have three members of our YSA ward that show up as members on the ward website and show up on reports generated from the website (members without callings) but none of them show up in MLS and don't show up on MLS generated reports? How can this be?

Either they are new move ins and a send/receive will get you their records or the MLS data is out of sync and you can use the 'request unit refresh data' option from MLS to get back in sync.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Thu Jul 14, 2011 10:06 am

Have you done a Request Unit Data Refresh to try to update the records in MLS? You could also do a membership records request for those missing members.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

eanderson
New Member
Posts: 19
Joined: Sun Feb 06, 2011 8:06 am
Location: Midway, UT

Postby eanderson » Sun Sep 25, 2011 9:57 am

We too are experiencing the same issue. We had our ward boundaries change after which the Stake clerk moved families into our ward. A send and receive in MLS shows the new member transfer report. But they families do not show up when searching in MLS.

We have tried requesting a "Request Unit refresh data" which does not seem to solve the problem. Any other suggestions?

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Eric Anderson
Java Developer
Ward Membership Clerk

ceh4702
New Member
Posts: 1
Joined: Sun Sep 25, 2011 2:27 pm
Location: Illinois, USA

Postby ceh4702 » Sun Sep 25, 2011 2:30 pm

I have also seen issues with this. One problem I have been having is a member had his membership removed and then he still shows up on the Local Unit Church Website. Then If I want to send messages on events to Eleders it sends him an E-mail. Since he does not want contact from the church this causes problems.


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