samliddicott wrote:I've altered the preferred name on our ward records in MLS last Friday and many send-receive have been done since then, but the full name still shows up in the online directory.
Many people in the ward will not enable their entry to be shown in the directory as long as this is the case.
Are you talking about the last name issue mentioned earlier in this thread, or just a typical case of "William Eustace Johnson" having a preferred name of "Bill Johnson"? Although there seem to be some problems with changing the last name on the preferred name, the only issue I know of with the first/middle name changing is that there can be some delay in the MLS change propagating to the Directory website on lds.org. We have hundreds of members in our stake who have different preferred names from their full names, and the preferred names do show up correctly on the Directory.
I don't know exactly what delays are involved, but I would wait at least a couple more days before I would conclude that there is any problem with the change that you made propagating to the Directory site. And I can assure you that it is not a general problem -- preferred names do indeed appear on the new Directory.