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Ward Directory Email Spam

Posted: Fri May 17, 2019 7:54 am
by craigolson
(I'm probably posting this the wrong way, but I could not find a way too start a new topic. Hopefully this method will work well enough)

Is there an address for reporting abuse of the Ward Directory email list? I have received several spam email selling "Genealogy Wall Charts" over the past couple of months. I know they are using the ward directory for their bulk emails as the email address I have registered with my Church account is not used anywhere else. Commercial spam emails using the ward directory is both annoying and a misuse of Church resources. I expect I am not the only one targeted, and I suspect it is not only my ward's addresses that are used.

Any ideas of where I can report this spammer?

Re: Ward Directory Email Spam

Posted: Fri May 17, 2019 11:44 am
by russellhltn
craigolson wrote:(I'm probably posting this the wrong way, but I could not find a way too start a new topic. Hopefully this method will work well enough)
Navigate to an appropriate section and click on the "New Topic" button at the top left.
craigolson wrote:Any ideas of where I can report this spammer?
If you've got an idea who it is, I'd inform the clerk or the bishop. They don't have any tech tools under their control, but I'd imagine that if they call up support, they could get that member's access to the directory shut off. Or, they might handle it directly by talking to that member.

Re: Ward Directory Email Spam

Posted: Fri May 17, 2019 11:51 am
by davesudweeks
You might also report it as feedback on churchofjesuschrist.org. That is the official reporting channel and it is possible they will request you to forward the email to someone at the church to investigate further.

Re: Ward Directory Email Spam

Posted: Fri May 17, 2019 12:47 pm
by danpass
Total speculation on my part, but have you joined any of the FamilySearch partner sites through FamilySearch? It's been several years since I did this for Ancestry.com, but as I recall, my church account e-mail address was used as part of the verification process. If so, perhaps your address was somehow acquired through one those partners.

Re: Ward Directory Email Spam

Posted: Sun May 19, 2019 10:12 am
by gregneg
danpass wrote:Total speculation on my part, but have you joined any of the FamilySearch partner sites through FamilySearch? It's been several years since I did this for Ancestry.com, but as I recall, my church account e-mail address was used as part of the verification process. If so, perhaps your address was somehow acquired through one those partners.
Nailed it!