I use an Apple computer and recently I can't access our ward directory or the map any longer. The icon just spins.
Suggestions?
Can't load my ward directory or map anymore
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Re: Can't load my ward directory or map anymore
Which web browser are you using? Safari or something else?
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Re: Can't load my ward directory or map anymore
A new version of the website released last week and there are problems. It has affected many browsers. The developers are working on it.
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Re: Can't load my ward directory or map anymore
I was having a similar issue, not being able to open the ward directory without getting an error in Chrome: "User is not authorized for this application"
All I needed to do to fix it was a hard refresh: Ctrl+F5
I suspect the browser was caching some file or data from before the most recent LDS.org website update and just needed to load the latest version.
As soon as I did that all worked well.
All I needed to do to fix it was a hard refresh: Ctrl+F5
I suspect the browser was caching some file or data from before the most recent LDS.org website update and just needed to load the latest version.
As soon as I did that all worked well.
Try these free tools:
MissionaryDinnerCalendar.com - Online calendar for members to sign up and feed the missionaries in your ward.
CallingManager.com - Tool to visualize and manage callings in a ward
MissionaryDinnerCalendar.com - Online calendar for members to sign up and feed the missionaries in your ward.
CallingManager.com - Tool to visualize and manage callings in a ward
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Re: Can't load my ward directory or map anymore
It's October 2019 and I'm having the same issue. I don't get an error message. I just get the icon spinning. Need this info to do my calling today
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Re: Can't load my ward directory or map anymore
I'd suggest trying another computer, or at least another browser.beckysimmons wrote:It's October 2019 and I'm having the same issue. I don't get an error message. I just get the icon spinning. Need this info to do my calling today
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Can't load my ward directory or map anymore
Can't sign in