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Access to directory denied

Posted: Mon Sep 04, 2017 9:28 am
by Atuomaezeh
Why cant I access the ward directory even though I'm logged into my account?

Re: Access to directory denied

Posted: Mon Sep 04, 2017 9:47 am
by lajackson
Atuomaezeh wrote:Why cant I access the ward directory even though I'm logged into my account?
Is your membership record number attached to your LDS Account?

Re: Access to directory denied

Posted: Mon Nov 25, 2019 7:03 pm
by behiveut
Why can't I log into my lds tools on my Android phone?

Re: Access to directory denied

Posted: Mon Nov 25, 2019 7:10 pm
by russellhltn
behiveut wrote:Why can't I log into my lds tools on my Android phone?
The fact you're calling it "LDS" Tools and not "Member Tools" makes me wonder if you have the current version. Note that you have to be on at least Android 5 to run the current version.

Re: Access to directory denied

Posted: Wed Feb 26, 2020 3:10 pm
by davidrobertturner
why can't I access my ward directory and organization? I used to be able to view both about one year ago???

Re: Access to directory denied

Posted: Wed Feb 26, 2020 5:04 pm
by russellhltn
davidrobertturner wrote:why can't I access my ward directory and organization? I used to be able to view both about one year ago???
I assume you're doing it on-line and not though the Member Tools app.

Check with your ward clerk. It's possible something has happened leaving you with a ward. Your login is showing as a member, so it's not that.