Access to directory denied
-
- New Member
- Posts: 1
- Joined: Mon Sep 04, 2017 9:27 am
Access to directory denied
Why cant I access the ward directory even though I'm logged into my account?
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Access to directory denied
Is your membership record number attached to your LDS Account?Atuomaezeh wrote:Why cant I access the ward directory even though I'm logged into my account?
-
- New Member
- Posts: 2
- Joined: Mon Nov 25, 2019 6:05 pm
Re: Access to directory denied
Why can't I log into my lds tools on my Android phone?
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Access to directory denied
The fact you're calling it "LDS" Tools and not "Member Tools" makes me wonder if you have the current version. Note that you have to be on at least Android 5 to run the current version.behiveut wrote:Why can't I log into my lds tools on my Android phone?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 1
- Joined: Thu Oct 24, 2019 1:18 pm
Re: Access to directory denied
why can't I access my ward directory and organization? I used to be able to view both about one year ago???
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Access to directory denied
I assume you're doing it on-line and not though the Member Tools app.davidrobertturner wrote:why can't I access my ward directory and organization? I used to be able to view both about one year ago???
Check with your ward clerk. It's possible something has happened leaving you with a ward. Your login is showing as a member, so it's not that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.