I took some new pictures today of a family. One of the individuals already had a photo. When I uploaded photos, I was able to assign a photo to the individual without problem; however, when I reviewed the family in the directory, the old photo kept appearing. Next, I deleted the old photo. Now when I uploaded and assigned, everything appeared to be fine again. But, when I reviewed the family, the photo was still missing.
Finally, I tried uploading the photo from the individual's information in the directory (switch to Edit mode and then choose to upload a photo for an individual, rather than the bulk upload page). This worked. I have no idea why I couldn't get it to work in any other way. I received no error messages when trying the normal ways. Maybe the photo service is still having problems?
Problems replacing an existing photo
Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
Return to “Ward Directory and Map”
Jump to
- What's New
- ↳ Announcements & Policies
- ↳ Virtual Meetings
- ↳ In The News
- ↳ Links & Resources
- Church Technology for Members
- ↳ Main Church Website
- ↳ Calendar
- ↳ Ward Directory and Map
- ↳ Leader and Clerk Resources
- ↳ Notes and Journal, and Online Scriptures
- ↳ Online Donations
- ↳ Beta Testing
- ↳ Beta Calendar
- ↳ Beta Directory
- ↳ Beta Lesson Schedules
- ↳ Beta Maps
- ↳ Beta Newsletter
- ↳ Beta Clerk Resources
- ↳ Other Websites
- ↳ Mobile Applications
- ↳ Gospel Library
- ↳ Android Gospel Library
- ↳ iPhone/iPad Gospel Library
- ↳ Gospel Library for Windows
- ↳ Gospel Living App
- ↳ Gospel Media
- ↳ Member Tools
- ↳ Android Member Tools App
- ↳ iPhone/iPad Member Tools App
- ↳ Mormon Radio Channel
- ↳ Church Account
- ↳ Family History
- ↳ FamilySearch Products
- ↳ FamilySearch Family Tree Application
- ↳ FamilySearch Indexing
- ↳ Family History Centers
- ↳ Genealogy Industry Issues
- ↳ Software Development
- ↳ Other Member Technologies
- ↳ Church Historical Timeline
- ↳ Emerging Technologies
- ↳ Accessibility to Church Technology Products
- ↳ ePublishing
- ↳ Audiobooks
- ↳ E-Books
- ↳ Interactive Books & Magazines
- Community Discussions
- ↳ General Discussions
- ↳ Family Safety with Technology
- Clerk Support
- ↳ Getting Started for New Clerks
- ↳ Reports and Forms
- ↳ Local Unit Finance
- ↳ Membership Help
- ↳ General Clerk Discussions
- Meetinghouse Technologies
- ↳ Meetinghouse Internet
- ↳ Clerk Computers
- ↳ Printers, Copiers, and Multi-Function Devices
- ↳ FAQs for Local Unit Copier Program
- ↳ Broadcasts and Conferences
- ↳ Interactive Virtual Meetings
- ↳ Non-Interactive Webcasting
- ↳ Stake Conference with Remote Participants
- ↳ Satellite
- ↳ Receiving Internet Broadcasts
- ↳ Rich Media in Lessons and Training
- ↳ Meetinghouse Audio
- ↳ Phones
- ↳ Other Meetinghouse Technologies
- ↳ Stake Technology Specialist Training
- Audiovisual Media and Emerging Technologies
- ↳ Getting Started
- ↳ Digital Media
- ↳ General Media Discussions
- Help & Feedback
- ↳ Help with this forum
- ↳ Archive
- ↳ Classic Ward & Stake Sites (LUWS)
- ↳ Ideas & Suggestions
- ↳ Adobe Flex
- ↳ Enterprise Change Management
- ↳ Personal Ancestral File (PAF)
- ↳ Temple-Ready
- ↳ FamilySearch Wiki
- ↳ Australia Area Technical Support
- ↳ Lesson Schedules
- ↳ Newsletter
- ↳ BlackBerry Gospel Library
- ↳ WebOS Gospel Library
- ↳ Windows Phone Gospel Library
- ↳ BlackBerry LDS Tools
- ↳ WebOS LDS Tools
- ↳ Windows 8 LDS Tools
- ↳ Windows Phone LDS Tools
- ↳ Feedback on Tech
- ↳ Gospel App & Game Contest
- ↳ Help Center Website (Formerly RKATS)
- ↳ Community Development Projects
- ↳ Emma
- ↳ Mobile Development
- ↳ Interactive Music Project
- ↳ Java Web Project Support (Stack)
- ↳ Featured Article Discussions
- ↳ Technical Recruiting
- ↳ Development Help Wanted
- ↳ Personal Video Conferencing
- ↳ MLS Support, Help, and Feedback