Photo size limit?

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mevans
Senior Member
Posts: 1381
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Photo size limit?

Postby mevans » Sun Feb 12, 2017 11:06 pm

I had a problem approving a photo again today (I did several successfully this afternoon and then one more this evening that had problems).

I was trying to upload a photo and assign a household photo. The upload was fine; however, when I went to assign, it kept failing (the problem we experienced for much of 2016). I noticed my photo was over 2GB. I wondered if the size was causing a problem. I tried reducing the size with JPEG Mini. It was still over 1 GB and failed. Then I exported the photo at a smaller size and ran it through JPEG Mini. That got it down to 273 KB. When I uploaded this version, I was able to successfully assign it.

I don't know if it was a fluke that it just worked this time, or if the size of the photo caused problems. If it was the size, I would think it would fail on upload, not on assignment. I didn't have time to do a good QA evaluation of permutations and combinations to see what fails and doesn't fail; I just found it interesting that with a smaller size, it worked.

russellhltn
Community Administrator
Posts: 22175
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Photo size limit?

Postby russellhltn » Mon Feb 13, 2017 12:21 am

mevans wrote:I noticed my photo was over 2GB. I wondered if the size was causing a problem. I tried reducing the size with JPEG Mini. It was still over 1 GB and failed.

If members are uploading 1-2GB, I'd hope they'd fail. :mrgreen:

I assume you meant MB.
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mevans
Senior Member
Posts: 1381
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Photo size limit?

Postby mevans » Mon Feb 13, 2017 8:06 am

russellhltn wrote:
mevans wrote:I noticed my photo was over 2GB. I wondered if the size was causing a problem. I tried reducing the size with JPEG Mini. It was still over 1 GB and failed.

If members are uploading 1-2GB, I'd hope they'd fail. :mrgreen:

I assume you meant MB.


Looks like my late-night brain doesn't work as well as yours ;)


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