I am a Ward Assistant Clerk. I can see everyone's information. When I log in to the directory and click on the names of certain families, the right pane goes into an eternal spinning icon. The family details on the right pane never appear. Then I click on a different ward member and I can see the details. From what I've seen, it seems to be consistent behavior on specific families.
I get this error in the developer console when it happens:
Code: Select all
GET https://www.lds.org/directory/services/web/v3.0/mem/householdProfile/###_ID_NUMBER_REMOVED_FOR_PRIVACY###?imageSize=MEDIUM 500 (Internal Server Error)
Any idea what's going on?