Privacy Settings Issue

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
ctroxell
New Member
Posts: 7
Joined: Thu Dec 12, 2013 3:56 pm

Privacy Settings Issue

Postby ctroxell » Sat Apr 23, 2016 1:48 pm

I am unable to change a member household visibility limit. The setting is currently "Stake" and any changes are ignored. I was able to change the individual household members' visibility limits but not the household visibility limit. This is not satisfactory because the household information would remain visible and the member has asked that the household visibility limit be set to "private." It appears to be issue related only to a particular household record. I have not experienced this issue with any other records in our ward that I am aware of. The member has also not been able to make any household visibility changes.

russellhltn
Community Administrator
Posts: 20729
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Privacy Settings Issue

Postby russellhltn » Sat Apr 23, 2016 2:47 pm

What is the person's calling? I wonder if some people can't be set to private due to the calling. For example, you wouldn't want the bishop to be inviable to the ward.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ctroxell
New Member
Posts: 7
Joined: Thu Dec 12, 2013 3:56 pm

Re: Privacy Settings Issue

Postby ctroxell » Sat Apr 23, 2016 5:22 pm

The Sister is a Primary teacher.

ctroxell
New Member
Posts: 7
Joined: Thu Dec 12, 2013 3:56 pm

Re: Privacy Settings Issue

Postby ctroxell » Mon Apr 25, 2016 1:35 pm

I received the following post from LDSTech. Apparently this issue with Directory privacy settings is a known issue and is currently being resolved. Thanks to those who read my post.

"We currently have a bug in the Directory program surrounding the Privacy settings. If the Head of Household is a non-member we are seeing an issue with saving the setting. A fix has been created and we hope to have it released this week. Sorry for the inconvenience. Please try toward the end of the week to reset the Privacy."

lamfam
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Joined: Thu Jul 03, 2014 2:17 pm

Re: Privacy Settings Issue

Postby lamfam » Mon May 09, 2016 9:51 am

Same issue issued in entry dated Apr 23, 2016 by ctroxell. Note: The Head of Household is a member, so the reason in entry dated Apr 25, 2016 by ctroxell does not apply.

How can the Privacy settings be edited?

jdlessley
Community Moderators
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Privacy Settings Issue

Postby jdlessley » Mon May 09, 2016 10:12 am

lamfam wrote:How can the Privacy settings be edited?

Follow the procedures here.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

lamfam
New Member
Posts: 2
Joined: Thu Jul 03, 2014 2:17 pm

Re: Privacy Settings Issue

Postby lamfam » Sat May 21, 2016 12:17 pm

Yes but no help - Seems to be a technical glitch (Listed as Stake in the "Household Visibility Limit" but the individual settings were set to "Private-Leadership only"). Need to change the "Private-Leadership only" to "Ward"- Now, today, the name will not open in the Directory view


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