unable to load photo error code 2046

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Helthina
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Posts: 2
Joined: Thu Feb 25, 2016 8:59 pm

unable to load photo error code 2046

Postby Helthina » Thu Feb 25, 2016 9:12 pm

I tried several browsers. All say not supported. When I use chrome, I get a pop up box and it looks like something is trying to load then I get the error code 2046. These are the exact steps I take. I go to household, edit, add photo. At that point is when the box appears and I get error code. I do not get any options to size etc because I never loaded a pic to begin with. I deleted browser and cache and still cant do anything. Any idea?

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sbradshaw
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Re: unable to load photo error code 2046

Postby sbradshaw » Fri Feb 26, 2016 3:33 pm

Error 2046 is likely an error with Adobe Flash, which is used for the photo uploader on the LDS.org Directory.

Here's a fix I found on Google that might work:
  1. Make sure you have the latest version of Chrome.
  2. Go to this page, which allows you to adjust your flash settings.
  3. Uncheck the box next to "Store common Flash components to reduce download times." Press Confirm.
  4. Finally, quit and reopen Chrome.
Let us know if it works!
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

Helthina
New Member
Posts: 2
Joined: Thu Feb 25, 2016 8:59 pm

Re: unable to load photo error code 2046

Postby Helthina » Fri Feb 26, 2016 4:04 pm

Yes it did work. Thank you very much. Lol too bad you don't have that information on the help section to begin with.


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