Directory not in sync with member list

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
catpaskett
New Member
Posts: 1
Joined: Wed Jul 08, 2015 11:45 am

Directory not in sync with member list

Postby catpaskett » Wed Jul 08, 2015 12:48 pm

I am the Relief Society president in my ward. I have a family in the ward that is not showing up in my directory. But when I go to Leader and Clerk Resources and check the member list, they are listed there. Why would there be a discrepancy?

jonesrk
Church Employee
Church Employee
Posts: 1454
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: Directory not in sync with member list

Postby jonesrk » Wed Jul 08, 2015 12:53 pm

catpaskett wrote:I am the Relief Society president in my ward. I have a family in the ward that is not showing up in my directory. But when I go to Leader and Clerk Resources and check the member list, they are listed there. Why would there be a discrepancy?

They have likely marked their household as private
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Directory not in sync with member list

Postby jdlessley » Wed Jul 08, 2015 4:34 pm

jonesrk wrote:They have likely marked their household as private

This "private" mark is a visibility setting in the LDS.org Directory. The visibility setting of "Private - Leadership Only" was most likely set for the entire household. You do not see the household in the Directory because of that setting but have extended viewing rights in LCR by virtue of your calling. LDS Tools reflects the visibility settings set in the LDS.org Directory.

Any adult member of the household as well as any of the ward's default administrators could have set the visibility setting to "Private - Leadership Only".
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
Community Administrator
Posts: 20763
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Directory not in sync with member list

Postby russellhltn » Wed Jul 08, 2015 4:41 pm

I think with added features, access is an evolving thing. The directory might be a bit behind the curve on "who is a leader" at this point.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest