Cannot edit directory information on LDS.org
Posted: Wed Mar 25, 2015 8:51 pm
I am a Stake Clerk and have been able to edit LDS.org directory information for members throughout the Stake. This generally consists of removing email addresses from the directory or setting the visibility to Private-Leadership Only in response to All Member email blasts.
I have a situation today where the directory will not save any changes I make to a particular record. I've tried three different browsers and get the same result each time. On the member information page I click Edit, make the change, click Save, watch the processing wheel go around, and then the information appears again without any changes.
This particular change is in regard to an email opt-out request, so I'd like to process it soon if possible. Any suggestions?
Thanks
--Chad
I have a situation today where the directory will not save any changes I make to a particular record. I've tried three different browsers and get the same result each time. On the member information page I click Edit, make the change, click Save, watch the processing wheel go around, and then the information appears again without any changes.
This particular change is in regard to an email opt-out request, so I'd like to process it soon if possible. Any suggestions?
Thanks
--Chad