Member Information Not Visible

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
swissfamilyrobison
New Member
Posts: 1
Joined: Sun Jan 25, 2015 2:52 pm

Member Information Not Visible

Postby swissfamilyrobison » Sun Jan 25, 2015 3:00 pm

I am the Stake Employment Specialist and was contacting all my WES. In one Ward the member records (the WES for that ward) are not visible to me. He still lives in the Ward and his records are visible to those in his Ward and even my husband--who does not have a stake calling can view his information. I have Synced every time I try to see his information--nothing. Any ideas?

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member Information Not Visible

Postby russellhltn » Sun Jan 25, 2015 3:14 pm

You say "sync", but you've posted this in Directory. Are you using LDS Tools, or the directory on LDS.ORG? And do you see the problem in both places?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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