Photo directory Update

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Joined: Mon Jan 12, 2015 5:32 pm

Photo directory Update

Postby boyd1963 » Mon Jan 12, 2015 5:35 pm

Not sure if anyone else seems to be having this problem or if it just exists in the Young Single Adult Wards.
We shuffle A LOT of memberships at the beginning of each new semester. We usually do this through the MLS system in our clerks office. However, it seems to be taking longer and longer for the information to be updated in our Photo directories and elsewhere though the account.
Some of the names on our photo directory and pictures have been there now for several months after the name doesn't appear on our MLS printout from the clerks office.
How can this be updated faster?

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Re: Photo directory Update

Postby russellhltn » Mon Jan 12, 2015 5:49 pm

1. Where did the members go? The only reason I can think of for a delay is if they were sent to "Address Unknown". (I'm not saying there will be one, but that kind of move-out can be handled differently.)

2. Otherwise, I'd say your MLS system has lost sync with CHQ. If CHQ still thinks they are in your ward, they are in your ward and a Unit Refresh will likely bring them back. (The move-out got dropped somehow.)

You might want to confirm this my looking in LCR to see if the names sync up with MLS or the Directory.
Have you searched the Wiki?
Try using a Google search by adding "" to the search criteria.

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