Directory pictures on LDS Tools not showing up on LDS.org

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
cstew
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Directory pictures on LDS Tools not showing up on LDS.org

Postby cstew » Sun Oct 12, 2014 12:08 am

Why are there pictures in the ward directory on LDS Tools that don't show up in the same directory on LDS.org? Anyone else have this same problem?
Thanks

russellhltn
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Re: Directory pictures on LDS Tools not showing up on LDS.or

Postby russellhltn » Sun Oct 12, 2014 12:49 am

I'd check and see if the photos have been approved. Unapproved photos still appear on the directory for individuals with certain callings, (extended bishopric and clerks) but are not visible to the ward at large.

I've also found that the LDS Tools app doesn't seem to download the photos ahead of time, but only "on-demand" when you view the details of that individual. Which of course requires a working internet connection at the time.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

cstew
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Re: Directory pictures on LDS Tools not showing up on LDS.or

Postby cstew » Sun Oct 12, 2014 5:18 pm

It is a case where anyone can see the directory pics on LDS tools but they are not visible on LDS.org. Do they need to be approved on both? Why would it show in one and not the other? It is a significant portion of the ward that doesn't show up on the LDS.org directory.
Thanks

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sbradshaw
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Re: Directory pictures on LDS Tools not showing up on LDS.or

Postby sbradshaw » Sun Oct 12, 2014 5:59 pm

Are you looking at household photos, or individual photos? It's possible that either the household or individual photo has been added, but not the other; and different ones show up different places.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

russellhltn
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Re: Directory pictures on LDS Tools not showing up on LDS.or

Postby russellhltn » Sun Oct 12, 2014 8:23 pm

cstew wrote:It is a case where anyone can see the directory pics on LDS tools but they are not visible on LDS.org.

I wonder if the photo has been replaced but the replacement hasn't been approved. LDS Tools might be caching an old photo.

There is only one approval process - in the directory.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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