Some members not listed

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
doger
New Member
Posts: 3
Joined: Sat Sep 08, 2012 11:16 am

Some members not listed

Postby doger » Wed Sep 24, 2014 2:46 pm

We are having the problem that some of our Ward members are not listed on everyone's devices. Some find them on their phone app, but I don't find those members on my computer or phone. Do I need to somehow "update" my devices?

eblood66
Senior Member
Posts: 2030
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Some members not listed

Postby eblood66 » Wed Sep 24, 2014 2:50 pm

doger wrote:We are having the problem that some of our Ward members are not listed on everyone's devices. Some find them on their phone app, but I don't find those members on my computer or phone. Do I need to somehow "update" my devices?

Are the people who can see the additional people members of the bishopric or clerks? It may be that some members have their profiles set to "Leadership Only" which means that only bishopric members, clerks and the executive secretary can see their information.

It is possible for your device to be out of sync but if you look at https://lds.org/directory directly then that can't be out of sync. Since it sounds like you've already checked directly on lds.org I suspect it's an issue of privacy settings.


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest