Missing info

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
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Joined: Sun Aug 31, 2014 2:18 pm

Missing info

Postby jaromrobertgunderson » Sun Aug 31, 2014 2:22 pm

I have noticed a few names disappearing from my directory, both from lds.org and from my phone. I have re synced the app, updated the data, deleted and re-downloaded the app, and tried everything I can think of. I have asked the clerk in the ward, and those specific members are visible under his login. I have asked the families, who still live in our ward, and they have done nothing to warrant their lack of info in the ward directory. Their records still reside in the ward in MLS. Any ideas on why this is occurring, and what can be done about it?

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Re: Missing info

Postby russellhltn » Sun Aug 31, 2014 2:33 pm

Someone has set their privacy setting to 'leadership only'. That limits their visibility to just the bishopric and Stake presidency.
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