Edit profile doesn't work

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teresatimms
New Member
Posts: 1
Joined: Sun Jun 22, 2014 1:34 pm

Edit profile doesn't work

Postby teresatimms » Sun Jun 22, 2014 1:40 pm

I can't edit my own profile. No "edit" or "change" options appears next to my info, except by the "visibility" option.

HELP

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Edit profile doesn't work

Postby russellhltn » Sun Jun 22, 2014 6:12 pm

While the edit link may appear to only be for the visibility, when you click it, you'll find it's for the data as well.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

dancram
New Member
Posts: 1
Joined: Tue Jun 24, 2014 10:26 pm

Re: Edit profile doesn't work

Postby dancram » Tue Jun 24, 2014 10:28 pm

I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?

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Biggles
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Posts: 922
Joined: Tue May 27, 2008 4:14 am
Location: Watford, England

Re: Wireless Survey of church building with Netspot

Postby Biggles » Tue Jun 24, 2014 11:27 pm

dancram wrote:I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?

Change of address is the responsibility of your Ward Clerk or Membership Clerk. Ordinary Members aren't able to do this via the Directory, they can only edit their phone numbers and email address, or upload photos and of course visibility.

To find your new ward, use the maps option available on lds.org from the same drop down menu, where you found the Directory option.

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Edit profile doesn't work

Postby russellhltn » Wed Jun 25, 2014 12:58 am

dancram wrote:I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?


As noted, you can't change your address. You have to go though your ward for that. I think you can only change phone number, email and visibility.

You can locate the ward whose boundaries you are in via maps.lds.org. Call ahead, as the hours listed may not be accurate.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lorilynnhowell
New Member
Posts: 1
Joined: Wed Jun 25, 2014 1:00 pm

Re: Edit profile doesn't work

Postby lorilynnhowell » Wed Jun 25, 2014 1:07 pm

I need to change one digit in our family phone number. When I choose edit by the visibility it opens a box for the phone # but when I change it and hit "save" it doesn't update the phone #.

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Edit profile doesn't work

Postby russellhltn » Wed Jun 25, 2014 1:16 pm

lorilynnhowell wrote:I need to change one digit in our family phone number. When I choose edit by the visibility it opens a box for the phone # but when I change it and hit "save" it doesn't update the phone #.

I've seen that as well. I think you'll find that it does change, but somehow it's cached in your browser session. If you exit completely, or open another browser, you'll see it's updated.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

johnmoore1
New Member
Posts: 2
Joined: Sat Jul 05, 2014 3:03 pm

Re: Edit profile doesn't work

Postby johnmoore1 » Sat Jul 05, 2014 3:07 pm

dancram wrote:I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?

johnmoore1
New Member
Posts: 2
Joined: Sat Jul 05, 2014 3:03 pm

Re: Edit profile doesn't work

Postby johnmoore1 » Sat Jul 05, 2014 3:08 pm

russellhltn wrote:
lorilynnhowell wrote:I need to change one digit in our family phone number. When I choose edit by the visibility it opens a box for the phone # but when I change it and hit "save" it doesn't update the phone #.

I've seen that as well. I think you'll find that it does change, but somehow it's cached in your browser session. If you exit completely, or open another browser, you'll see it's updated.


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