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How to send email to the HP's

Posted: Mon Jun 02, 2014 5:17 pm
by werobbins
Directory/Organization/High Priest/Email all/select all/can't find a way to copy to email!

Re: How to send email to the HP's

Posted: Mon Jun 02, 2014 5:27 pm
by russellhltn
Yeah, there does seem to be something missing. In a windows machine, I can press ctrl-C and it copies it to the clipboard where I can paste it where it's needed. It looks like command-C does it for Macs.

Attempting to right-click causes the selection to be lost and there's no button for copy. So there doesn't seem to be a GUI way to do it.

Re: How to send email to the HP's

Posted: Mon Jun 02, 2014 7:43 pm
by aebrown
russellhltn wrote:Yeah, there does seem to be something missing. In a windows machine, I can press ctrl-C and it copies it to the clipboard where I can paste it where it's needed. It looks like command-C does it for Macs.
This is the way it has worked for quite a while (ever since the feature was changed to stop trying to interface with the default mail client, which caused a variety of problems). It's your responsibility to copy the list of addresses to the clipboard. That's what the instructions say: "Copy/Paste recipients into your email client of choice from the recipient list below." So I don't see what's missing.
russellhltn wrote:Attempting to right-click causes the selection to be lost and there's no button for copy. So there doesn't seem to be a GUI way to do it.
In Firefox or IE11, a right-click works just fine -- when you right click over the selected addresses, you have the option for "Copy" which does indeed copy the list of addresses. But in Chrome, you're right -- a right click clears the selection.

Re: How to send email to the HP's

Posted: Mon Jun 02, 2014 7:52 pm
by russellhltn
aebrown wrote:That's what the instructions say: "Copy/Paste recipients into your email client of choice from the recipient list below." So I don't see what's missing.
Oh, they're expecting us to read instructions??? ;)
Is there something that keeps them from implementing that as a button or something? It me a good interface is one that doesn't require one to read the instructions.

aebrown wrote:But in Chrome, you're right -- a right click clears the selection.
I was testing in IE11. So that's 1 for 3.

Re: How to send email to the HP's

Posted: Mon Jun 02, 2014 8:54 pm
by aebrown
russellhltn wrote:I was testing in IE11. So that's 1 for 3.
Hmm. As I said, I tested in IE11 and it worked fine. So I was 2 for 3.

Re: How to send email to the HP's

Posted: Mon Jun 02, 2014 9:17 pm
by russellhltn
My error. I forgot my default for my work machine is Chrome. So it was Chrome that failed, not IE. IE works fine.