Email not showing in Ward Organizations > Relief Society

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williamjackson
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Location: Austin, TX, USA
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Email not showing in Ward Organizations > Relief Society

Postby williamjackson » Sun May 04, 2014 10:03 am

A sister in my ward brought this problem to me attention. In Ward Organizations > Relief Society, she shows in the list with her household email address instead of her individual email address.

I tried a few different things:

  • No household and no individual email address = no email address in Relief Society list
  • No household and yes individual email address = no email address in Relief Society list
  • Yes household and no individual email address = household email address in Relief Society list
  • Yes household and yes individual email address = household email address in Relief Society list

I tried the same exercise with my wife, and the Relief Society list correctly shows her individual email address when it is set. This only seems to affect one sister, though I have not made an exhaustive check of the list.

The next thing I was going to try was to have the sister check the email address(es) on her LDS Account to see if that has anything to do with it, but I have not done that yet.

eblood66
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Posts: 2030
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Email not showing in Ward Organizations > Relief Society

Postby eblood66 » Sun May 04, 2014 11:11 am

williamjackson wrote:A sister in my ward brought this problem to me attention. In Ward Organizations > Relief Society, she shows in the list with her household email address instead of her individual email address.

I tried a few different things:

  • No household and no individual email address = no email address in Relief Society list
  • No household and yes individual email address = no email address in Relief Society list
  • Yes household and no individual email address = household email address in Relief Society list
  • Yes household and yes individual email address = household email address in Relief Society list

I tried the same exercise with my wife, and the Relief Society list correctly shows her individual email address when it is set. This only seems to affect one sister, though I have not made an exhaustive check of the list.

The next thing I was going to try was to have the sister check the email address(es) on her LDS Account to see if that has anything to do with it, but I have not done that yet.

Did you check the privacy settings for the individual email?

User avatar
williamjackson
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Posts: 114
Joined: Thu Apr 22, 2010 7:20 pm
Location: Austin, TX, USA
Contact:

Re: Email not showing in Ward Organizations > Relief Society

Postby williamjackson » Sun May 04, 2014 7:12 pm

eblood66 wrote:Did you check the privacy settings for the individual email?


That was the problem. Her individual email address was set to Private - Leadership Only.


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