There are two types of photos - Household and Individual. It sounds like members have one uploaded but not the other. Single members have to upload twice, even though in their case it's the same photo.Hilohi wrote:There are some members in our ward directory whose pictures appear in the Household section of the directory, but not in the Photos section and/or Ward Leaders section of the directory. Does anyone know how to fix this?
Can't see photos on my ward directory
-
russellhltn
- Community Administrator
- Posts: 34513
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Can't see photos on my ward directory
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
mevans
- Senior Member
- Posts: 2052
- Joined: Tue May 22, 2012 1:52 pm
- Location: California, USA
Re: Can't see photos on my ward directory
Are you aware that there are separate "household" and "individual" pictures? Sometimes individuals have a household picture but not an individual picture (or vice-versa). That might cause what you're observing.Hilohi wrote:There are some members in our ward directory whose pictures appear in the Household section of the directory, but not in the Photos section and/or Ward Leaders section of the directory. Does anyone know how to fix this?