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Bad Gateway Servers Upstream Timeout

Posted: Sat Jan 04, 2014 9:52 pm
by Mjbennion
I have been trying all day to print off a photo directory for my ward but I continue to get an error message when I click on "open PDF". The error is:
"Gateway Timeout
The proxy server did not receive a timely response from the upstream server.
Reference #1.ebde54b8.1388897464.768a4627 "

I have tried the "save PDF" but that function also fails by never actually doing anything. Thanks for any help you can give me.

-Matt

Re: Bad Gateway Servers Upstream Timeout

Posted: Sat Jan 04, 2014 11:50 pm
by russellhltn
Let me guess: is this a YSA ward where a high percentage of members have photos?

Re: Bad Gateway Servers Upstream Timeout

Posted: Sun Jan 05, 2014 12:28 pm
by Mjbennion
Yes this is a YSA ward. Anything I can do?

Re: Bad Gateway Servers Upstream Timeout

Posted: Sun Jan 05, 2014 1:12 pm
by russellhltn
Not much. I think what's happening is that server is taking awhile to deal with so many photos and the "food chain" gets unhappy.

If you could, PM me the Unit number/unit name so I can pass that along.

Re: Bad Gateway Servers Upstream Timeout

Posted: Sun Jan 05, 2014 1:28 pm
by Mjbennion
Any suggestions to reduce the load on the "food chain"? I can pull information just fine as long as the photo isn't selected. But when I try to pull the photo alone and separate, it fails again. I'm just trying to avoid taking screen snips and pasting the photos into another application in order to print the photos.