Member name automatically & incorrectly changed

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coletheelder
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Location: Ewa Beach, HI

Member name automatically & incorrectly changed

Postby coletheelder » Sat Nov 30, 2013 1:55 pm

The family name for C. L. Infiesto, is automatically and incorrectly changed to "Infresto" in lds.org/Directory and Maps. However, there is no indication as to the source of the incorrect name when researching the Clerk Resources online or when directly researching the MLS record; the "Infresto" name is not found, except in lds.org/Directory or Maps.
Last edited by russellhltn on Sat Nov 30, 2013 5:37 pm, edited 1 time in total.
Reason: Edit full legal name and remove membership number from post.

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Biggles
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Re: Member name automatically & incorrectly changed

Postby Biggles » Sat Nov 30, 2013 2:04 pm

I would suggest removing the Membership number ASAP. As this is confidential information!

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gregwanderson
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Re: Member name automatically & incorrectly changed

Postby gregwanderson » Sat Nov 30, 2013 4:33 pm

What he said. You shouldn't post the membership information here. Also, please note that the people who use this forum are fellow users only. We have no special access to correct the problem you point out. We can tell you how to proceed based on our own knowledge and experience. You should probably just send a message through MLS and/or call the support phone number on a weekday during their operating hours.

coletheelder
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Location: Ewa Beach, HI

Re: Member name automatically & incorrectly changed

Postby coletheelder » Sat Nov 30, 2013 4:47 pm

Thank you!

coletheelder
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Joined: Fri Apr 04, 2008 7:50 am
Location: Ewa Beach, HI

Re: Member name automatically & incorrectly changed

Postby coletheelder » Sat Nov 30, 2013 4:51 pm

How do I remove the member #?

Gary_Miller
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Re: Member name automatically & incorrectly changed

Postby Gary_Miller » Sat Nov 30, 2013 5:32 pm

May I suggest that maybe it just looks like its spelled with a "r" in the directory/maps due to the font type/size.

You may also want to check the preferred name in MLS could be that it is spelled wrong there and not on the record.

As for removing the MS# from your post if you no longer have the edit button at the top of your post a moderator will have to fix it.

russellhltn
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Re: Member name automatically & incorrectly changed

Postby russellhltn » Sat Nov 30, 2013 5:44 pm

coletheelder wrote:How do I remove the member #?

It has been removed. I also took the liberty to shortening the name as it wasn't important to the reported issue and the forum is visible to the general public (and search engines such as Google).

There are three places you need to check in MLS. The first is the Legal and Preferred name fields for the Head of House. The third is the "household name" found only in the "household" record, not in any individual record.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

coletheelder
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Joined: Fri Apr 04, 2008 7:50 am
Location: Ewa Beach, HI

Re: Member name automatically & incorrectly changed

Postby coletheelder » Sun Dec 15, 2013 9:17 pm

The "Household Name" was indeed misspelled. Thank you for the help.

jorgerojasjones
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Re: Member name automatically & incorrectly changed

Postby jorgerojasjones » Tue Dec 24, 2013 10:08 am

My last name according to my ID card is "Rojas Jones" but in the profile appears only as "Rojas", I would like to change it to my legal last name, what should I do?.

russellhltn
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Re: Member name automatically & incorrectly changed

Postby russellhltn » Tue Dec 24, 2013 10:45 am

jorgerojasjones wrote:My last name according to my ID card is "Rojas Jones" but in the profile appears only as "Rojas", I would like to change it to my legal last name, what should I do?.

If you're talking about what appears in the ward directory, you need to talk to your ward membership clerk.

If by "profile" you mean something else, we'll need to understand what that is.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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