Wrong ward and stake info

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
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Joined: Sun Jul 28, 2013 11:15 pm

Wrong ward and stake info

Postby mareningles » Sun Jul 28, 2013 11:34 pm

Our records were transferred last week to our new ward, however, when either my husband or I log in to lds.org or try to access the ward directory/information through LDS Tools, it still shows our former ward/stake info. We have tried syncing and downloading the directory information in the app several times - still not working. We really need to have access to our new ward directory. Please help.

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Re: Wrong ward and stake info

Postby russellhltn » Sun Jul 28, 2013 11:44 pm

mareningles wrote:it still shows our former ward/stake info.

You need to get with your membership clerk. The fact that the system still sees you as being in the old ward indicates that your records really haven't moved.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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