The Directory does not update

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
Proc3000
New Member
Posts: 2
Joined: Tue Jun 18, 2013 11:13 pm

The Directory does not update

Postby Proc3000 » Tue Jun 18, 2013 11:24 pm

My Directory does not have accurate information for me regarding my stake and ward. For example my brother moved into my stake 2 years ago. his name doesn't show up on my directory, but does for him. So I think my directory tied to my log in is not updating. Anyone know how to fix this? i It is rather frustrating as I need accurate ward list information and whats coming onto my phone through LDS tools is not accurate because the directory is not accurate. But its accurate for my wife. help?

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: The Directory does not update

Postby russellhltn » Wed Jun 19, 2013 12:57 am

Where are you looking? In LDS Tools or the on-line directory?

Tools has to be synced. As far as I've seen, it has to be done manually. I've not heard any reports of the on-line directory being out of sync except for callings.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jonesrk
Church Employee
Church Employee
Posts: 1454
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: The Directory does not update

Postby jonesrk » Wed Jun 19, 2013 7:28 am

Is his household marked private? If so then he wouldn't show up for you.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: The Directory does not update

Postby russellhltn » Wed Jun 19, 2013 11:24 am

Proc3000 wrote:But its accurate for my wife.


What calling does your wife hold? Some callings allow the member to see "private" households.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

Proc3000
New Member
Posts: 2
Joined: Tue Jun 18, 2013 11:13 pm

Re: The Directory does not update

Postby Proc3000 » Wed Jun 19, 2013 10:42 pm

My wife doesn't have a leadership calling. We actually have the same calling at the moment. and my brother hasn't restricted his data. We were actually comparing it the other day together. I know you have to sync lds tools. It reflects this way on the directory AND my LDS tools. Its really odd.


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