Issues getting branch counselors to show up in the directory

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negfou
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Issues getting branch counselors to show up in the directory

Postby negfou » Sat May 11, 2013 9:30 am

I've added the new counselors in MLS and when I checked the directory on lds.org, they don't show up. I go to CDOL and look at the callings for the branch, I can see the counselors, but they are not listed under the branch presidency, but are under an unnamed category. Any guidance on how to fix this issue would be appreciated.
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this is what i see in CDOL
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negfou
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Joined: Thu Oct 04, 2012 2:36 pm
Location: TN, USA

Re: Issues getting branch counselors to show up in the direc

Postby negfou » Sat May 11, 2013 9:32 am

I've already removed the names as well as the positions in MLS, waiting for it to be updated in CDOL, then adding them again, but the same thing keeps happening.

russellhltn
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Re: Issues getting branch counselors to show up in the direc

Postby russellhltn » Sat May 11, 2013 11:03 am

How long have you waited after you've added them? I'm thinking there might be some process at CHQ end that has to happen before it's complete. The fact the printing in is black shows they have been added as a standard position.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

negfou
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Location: TN, USA

Re: Issues getting branch counselors to show up in the direc

Postby negfou » Sat May 11, 2013 12:28 pm

russellhltn wrote:How long have you waited after you've added them? I'm thinking there might be some process at CHQ end that has to happen before it's complete. The fact the printing in is black shows they have been added as a standard position.


It's been done for at least a couple weeks at this point. The odd thing is that they have access to all of the functionality of LDS.org for their callings, they're just not showing up as members of the branch presidency.

jonesrk
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Re: Issues getting branch counselors to show up in the direc

Postby jonesrk » Sat May 11, 2013 11:39 pm

I should be able to fix this on Monday.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

russellhltn
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Re: Issues getting branch counselors to show up in the direc

Postby russellhltn » Sun May 12, 2013 1:10 am

JonesRK wrote:I should be able to fix this on Monday.


I was hoping you would see this thread. I'd be interested to hear what happened.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

negfou
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Joined: Thu Oct 04, 2012 2:36 pm
Location: TN, USA

Re: Issues getting branch counselors to show up in the direc

Postby negfou » Sun May 12, 2013 5:18 am

JonesRK wrote:I should be able to fix this on Monday.


Thanks.

jonesrk
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Re: Issues getting branch counselors to show up in the direc

Postby jonesrk » Mon May 13, 2013 12:30 pm

russellhltn wrote:
JonesRK wrote:I should be able to fix this on Monday.


I was hoping you would see this thread. I'd be interested to hear what happened.

This is fixed. The problem was some of the ids (in a database id's are how things are connected together) were not set correctly. There were enough pieces connected that I could link it all back up.
Ryan Jones

CDOL Developer

Stake Technology Specialist - Software / Stake Assistant Clerk

Former Ward Clerk


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