PIN request for LDSTools

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
User avatar
marianomarini
Senior Member
Posts: 594
Joined: Sat Jan 19, 2008 3:13 am
Location: Vicenza. Italy
Contact:

PIN request for LDSTools

Postby marianomarini » Mon Apr 29, 2013 11:51 am

I installed LDSTools for android using androVM in VirtualBox for Linux.
Strange enough, at the beginning it ask me for a PIN.
Where can I found this?
I can access LDSTools with my tablet w/o PIN request, why it ask it in androVM?

User avatar
mfmohlma
Senior Member
Posts: 784
Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Re: PIN request for LDSTools

Postby mfmohlma » Mon Apr 29, 2013 12:10 pm

The PIN is used as extra security for ward leaders to access sensitive information such as date of birth and MRN. On first install, the app should have asked you to set up the PIN. You may have to try and reinstall it. There may also be something strange since you are using a VM.

User avatar
marianomarini
Senior Member
Posts: 594
Joined: Sat Jan 19, 2008 3:13 am
Location: Vicenza. Italy
Contact:

Postby marianomarini » Mon Apr 29, 2013 3:49 pm

There may also be something strange since you are using a VM.

Maybe it depend from android version?
On the tablet it's 2.2 while on androVM is 4.0?
I'll try to reinstall to set the PIN.
Thank you for answer.
P.S.: Now I remember the PIN I entered during installation process! All is well!

margiestroble
Member
Posts: 110
Joined: Tue Jan 30, 2007 7:54 am
Location: Wisconsin, USA

Re: PIN request for LDSTools

Postby margiestroble » Sun May 19, 2013 3:32 pm

I synced my LDS Tools a couple of weeks ago and got the PIN Request message also. I did it first on my Android phone, which gave me the option for letters as well as numbers. Then when I did the sync on my Android tablet, it did the same thing, but only gave me the option to use numbers and no letters. So, I have 2 different PIN's, one for each device. I thought that was strange, but that's what happened to me.

Margie

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: PIN request for LDSTools

Postby jdlessley » Sun May 19, 2013 6:08 pm

The pin is stored locally on the device in which LDS Tools is installed. It is not transmitted back to any other location. Therefore each device can have its own pin and pin character requirements.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

margiestroble
Member
Posts: 110
Joined: Tue Jan 30, 2007 7:54 am
Location: Wisconsin, USA

Re: PIN request for LDSTools

Postby margiestroble » Sun May 19, 2013 6:13 pm

That makes sense. Thanks :)

Margie


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest