Photos pending approval are being uploaded automatically

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
Seanc
New Member
Posts: 4
Joined: Tue Jan 22, 2013 8:13 pm

Photos pending approval are being uploaded automatically

Postby Seanc » Tue Jan 29, 2013 7:31 pm

Dear fellow admins,

Member photo uploads pending approval for our ward's website are automatically being uploaded and are visible on members' profiles. Another clerk and I have double-checked using another of each of our own family member's non-admin accounts and can see the photos on each respective profile, although in our (the clerks') accounts, the photos are certainly waiting to be approved. We already have had a couple minor undesired photos become uploaded, but the potential to have a more disturbing photo uploaded and visible to any ward member is alarming.

I do not know how widespread this issue is, whether it affects only our unit or stake or beyond, but my fellow clerks and I feel it should be addressed with urgency.

Thank you,

Sean Cornelius
Assistant Ward Clerk
Reston Ward Unit 200727

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Photos pending approval are being uploaded automatically

Postby jdlessley » Tue Jan 29, 2013 10:28 pm

All photos are uploaded without admin approval. I am sure you meant to say that member uploaded photos are being displayed without admin approval. If this is what you meant then this would appear to be a bug. Only admins should be able to view uploaded photos before the photos have been approved. The "pending approval" photos are visible to admins in the household view as well as in the New Photos page of the Directory. The only exception is photos uploaded for a household are visible to all members of that household before they are approved. They should, however, not be visible to other members outside their household until approved by an administrator.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

Seanc
New Member
Posts: 4
Joined: Tue Jan 22, 2013 8:13 pm

Re: Photos pending approval are being uploaded automatically

Postby Seanc » Sun Feb 03, 2013 5:02 pm

Yes, forgive me for the misuse of the terminology. But what you described is exactly what's happening. Are you able to tell if anyone else is having this issue? Is there anything further than what I have done on my end (PM to a moderator, message to the lds.org feedback team) to get this issue resolved? I have heard next to nothing from those two avenues.

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Photos pending approval are being uploaded automatically

Postby jdlessley » Sun Feb 03, 2013 5:45 pm

So far you are the only one reporting this. We do not elevate an issue unless it is commonly reported in the forum. You can, however, submit feedback using the feedback link found on the LDS.org home page or any other LDS.org page with a feedback link. The LDS.org link is notorious for lack of return feedback. But rest assured all feedback submitted by way of the feedback link is routed to the appropriate department or development team.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

mevans
Senior Member
Posts: 1282
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Photos pending approval are being uploaded automatically

Postby mevans » Mon Feb 04, 2013 2:03 pm

jdlessley wrote:The LDS.org link is notorious for lack of return feedback.


As far as I've seen, they've gotten better lately on responding to feedback. I think the feedback is all handled by volunteers. Maybe they got a few more.

I sometimes include a link to a forum post when I submit feedback. It saves me having to re-explain everything.

Seanc
New Member
Posts: 4
Joined: Tue Jan 22, 2013 8:13 pm

Re: Photos pending approval are being uploaded automatically

Postby Seanc » Tue Feb 05, 2013 11:46 am

Thank you all for the helpful input. When I made my original post about this issue, I pretty much copied the text from that post in a message to the feedback team and in a PM to a forum moderator. I'll now send the feedback team a link to this post, as suggested.

Again, thanks for the help :)

blackjf1
New Member
Posts: 5
Joined: Thu Jan 03, 2013 11:27 am

Re: Photos pending approval are being uploaded automatically

Postby blackjf1 » Thu Feb 07, 2013 10:46 am

The directory development team has been made aware of this problem and are looking into it.
Jed Black - CSM Directory Knowledge specialist.

blackjf1
New Member
Posts: 5
Joined: Thu Jan 03, 2013 11:27 am

Re: Photos pending approval are being uploaded automatically

Postby blackjf1 » Fri Feb 15, 2013 9:37 am

The problem will be fixed in the next release of Directory.

Seanc
New Member
Posts: 4
Joined: Tue Jan 22, 2013 8:13 pm

Re: Photos pending approval are being uploaded automatically

Postby Seanc » Fri Feb 15, 2013 9:04 pm

Thank you for the reply :)

karlburk
New Member
Posts: 3
Joined: Wed May 04, 2011 11:29 pm

Re: Photos pending approval are being uploaded automatically

Postby karlburk » Sat Sep 21, 2013 1:23 pm

I am seeing this issue too. I am also a ward (assistant) clerk, and it looks like people would be able to upload whatever image they want to and everyone would see it before it was approved.

Please take another look at this.

Thanks!


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest