MLS Organization not updating to Lds.org or LDS Tools

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ebastow
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MLS Organization not updating to Lds.org or LDS Tools

Postby ebastow » Tue Dec 04, 2012 6:59 pm

We have updated on MLS or Stake Leadship, but on lds.org and in LDS Tools for android the changes haven't been made. It has been several weeks. Is there a know issue?

srclements
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Location: Folsom, CA, USA

Postby srclements » Tue Dec 04, 2012 10:01 pm

We have had similar issues since 3.5 and 3.5.1. In MLS our EQ presidency is correct but online and on the LDS Tools it has the new EQ president and his new counselors but still retains the old counselors too. I thought it was due to HT districts but they also reflect the new one. I am not sure why this is happening but I know other clerks are having similar issues in our stake.

srclements
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Postby srclements » Tue Dec 04, 2012 10:11 pm

If you are using MLS 3.5 or 3.5.1 you could try this. https://tech.lds.org/wiki/Callings#Correcting_duplicate_or_missing_callings

Lizhanglao
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Same Problem

Postby Lizhanglao » Sun Dec 09, 2012 3:41 am

We are having the same problem. We updated callings in MLS three weeks ago, and the leadership information has not updated either on lds.org or in LDS Tools. Is the church troubleshooting this??

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aebrown
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Postby aebrown » Sun Dec 09, 2012 5:35 am

lizhanglao wrote:We are having the same problem. We updated callings in MLS three weeks ago, and the leadership information has not updated either on lds.org or in LDS Tools. Is the church troubleshooting this??


It's definitely a high priority to get this fixed; a significant troubleshooting step is underway today. See the thread MLS callings updates to lds.org temporarily not available.
Questions that can benefit the larger community should be asked in a public forum, not a private message.


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