Web-CDOL Directories Do Not Update to Match MLS

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
jamespnash
New Member
Posts: 13
Joined: Tue Nov 20, 2012 1:29 pm

Web-CDOL Directories Do Not Update to Match MLS

Postby jamespnash » Tue Nov 20, 2012 1:35 pm

I have deleted several custom positions in MLS which persist in online directories. Seems they are latched and I can't make them go away. Some organizational changes in MLS to do not correlate in online directories, e.g., Single Adult Rep in MLS appears as Men's Athletic Director online.

jonesrk
Church Employee
Church Employee
Posts: 1455
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Postby jonesrk » Tue Nov 20, 2012 1:53 pm

jamespnash wrote:I have deleted several custom positions in MLS which persist in online directories. Seems they are latched and I can't make them go away. Some organizational changes in MLS to do not correlate in online directories, e.g., Single Adult Rep in MLS appears as Men's Athletic Director online.

If you deleted them just this weekend then they may still go away. We had some issues with the CDOL/MLS position sync process. It is back up and running now, still trying to get through all the weekend's changes.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

jamespnash
New Member
Posts: 13
Joined: Tue Nov 20, 2012 1:29 pm

Position Sync Process

Postby jamespnash » Wed Nov 21, 2012 12:50 pm

I deleted the positions 2 months ago, and have performed regular updates to MLS as positions change. There are a number of positions/individuals that are not synced correctly to our MLS, even as of this posting.

Is there a way to clear our units data in the Church directory/CDOL and refresh it?

I also have an individual record in MLS that shows the member in a position that is not also shown in the organizations/calling section of MLS....and I can't get it to delete. It was a customized position that has since been deleted.

HAPPY THANKSGIVING!

Jim Nash
Ward Clerk

russellhltn
Community Administrator
Posts: 20775
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Nov 21, 2012 12:59 pm

2 months ago you probably weren't on MLS 3.5. It appears things got out of sync during that time period when the backend was being setup for 3.5 but it had not been rolled out yet.

I think the only tool you have at this point is to follow the Correcting duplicate or missing callings procedure.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jonesrk
Church Employee
Church Employee
Posts: 1455
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Postby jonesrk » Wed Nov 21, 2012 1:06 pm

jamespnash wrote:Is there a way to clear our units data in the Church directory/CDOL and refresh it?

No. Currently the only option is the other way around. You can request a unit data refresh and it clears your MLS positions and replaces them with what is in CDOL. Hopefully then you can clean up anything you need to.
Ryan Jones

CDOL Developer

Stake Technology Specialist - Software / Stake Assistant Clerk

Former Ward Clerk


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest