Photos are Poor Quality when Export Directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
josh_day
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Photos are Poor Quality when Export Directory

Postby josh_day » Thu Oct 18, 2012 4:49 pm

Hi, Does anyone know why the photos looks so poor (pixilated) when you save the Ward Directory with household photos included?
If there is a way to fix this, please let me know.
If this is done intentionally, I would like to recommend that we increase both the resolution allowance of uploaded photos, and ensure photos can be printed, or exported to pdf with resolution of 200+ ppi.

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aebrown
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Postby aebrown » Thu Oct 18, 2012 5:17 pm

Regardless of the resolution at which photos are uploaded, they are stored at no greater than 375x500 pixel resolution. That won't produce fantastic print quality. I'm not sure why that decision was made, but total storage size may have been a factor.
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LisaAn
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Postby LisaAn » Fri Oct 19, 2012 7:23 am

It's true; storage space is an issue. With the next release of Directory we are moving to a much bigger server that should allows us to save higher resolution photos. Thanks for your patience.
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mevans
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Postby mevans » Fri Oct 19, 2012 12:51 pm

LisaAn wrote:With the next release of Directory we are moving to a much bigger server that should allows us to save higher resolution photos.


Since existing photos have been downsized to no more than 375 x 500, will there be any easy indicator or report for administrators to find the resolution of current photos so we can work to get better photos uploaded after a better resolution is available?

josh_day
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Postby josh_day » Sat Oct 20, 2012 5:29 pm

I think I can live with 375 x 500 limit for now, but can we improve the pdf compression? I think the problem is the pdf converter is over-compressing the images.

chris_hazeldine
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Postby chris_hazeldine » Sun Oct 28, 2012 8:23 pm

Has this function been removed from the print option for Organisations? I can see that the Household will show the photo that is linked to the household, but when printing from the Organisation/Adults for example I can select to include Individual Photo but it does not show on the PDF.

Is there any way of printing individual names with photos from Directory? We just acquired a new unit that is 6hrs drive from the stake centre so we are trying to bring everyone up to speed in the Stake as quick as possible and viewing photos of the leadership is helpful but can't find any way of viewing other than directly in the directory.

russellhltn
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Postby russellhltn » Sun Oct 28, 2012 8:33 pm

chris_hazeldine wrote:Has this function been removed from the print option for Organisations? I can see that the Household will show the photo that is linked to the household, but when printing from the Organisation/Adults for example I can select to include Individual Photo but it does not show on the PDF.


Household photos and individual photos are two different things. A member can easily have one but not the other.
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jdlessley
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Postby jdlessley » Sun Oct 28, 2012 9:28 pm

chris_hazeldine wrote:I can see that the Household will show the photo that is linked to the household, but when printing from the Organisation/Adults for example I can select to include Individual Photo but it does not show on the PDF.
I am using Firefox and did a test of three wards in my stake. For each organization within a ward the PDF included the pictures for individuals with pictures.

chris_hazeldine wrote:Is there any way of printing individual names with photos from Directory?
The closest to this is the Adults list in the Organizations group with only "include individual photo" checked. This prints just the name and a photo.

This worked fine in the test I ran.
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Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

chris_hazeldine
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Postby chris_hazeldine » Wed Nov 07, 2012 5:40 am

jdlessley wrote:I am using Firefox and did a test of three wards in my stake. For each organization within a ward the PDF included the pictures for individuals with pictures.

The closest to this is the Adults list in the Organizations group with only "include individual photo" checked. This prints just the name and a photo.

This worked fine in the test I ran.


So what is different? I have tried IE9, Google Chrome 22 and now Firefox and all of them will not create a PDF with pictures. I have added 2 images showing the settings and the PDF without any pics. I have even shown an image for a member that is in the system.

What am I doing different to you?
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aebrown
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Postby aebrown » Wed Nov 07, 2012 5:45 am

chris_hazeldine wrote:So what is different?


There's a separate problem that has started occurring recently where photos simply don't appear in the PDF. That issue is discussed in the thread Household photo not being shown on ward directory print out.
Questions that can benefit the larger community should be asked in a public forum, not a private message.


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