Uploaded household photos not being displayed in unit photo directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
markcannon
New Member
Posts: 2
Joined: Fri Oct 12, 2012 9:14 am

Uploaded household photos not being displayed in unit photo directory

Postby markcannon » Fri Oct 12, 2012 9:15 am

Mark Cannon
mark@jawbreaker.com
801.358.7093
Assistant Stake Clerk for Membership
Sharon East Stake: 502170

OS: Windows 7
Browser: Chrome Version 22.0.1.229.94 m
User name: MarkCannon

Subject: Uploaded household photos not being displayed in unit photo directory

To duplicate the problem:

1. After receiving permission from the stake president and the household members involved, take a photo of a household.
2. Transfer it to the computer in JPG format
3. Log in to https://signin.lds.org/SSOSignIn
4. Select ‘Households’ in left menu
5. Click on the name of the household. Details for the household appears on the right side.
6. Click on ‘Edit’ at the top. The details expand to include ‘Edit’ links.
7. Click on ‘Add a photo’ for the household (Note: This is not an ‘Add a photo’ link for an individual member of the household.)
8. Select the JPG photo from step 1 above. The file name appears in the ‘Single Photo Upload’ dialog box.
9. Select ‘Upload Now’. The photo now appears in household details on the right side.
10. Confirm that the visibility of the photo is set to ‘Stake Visibility’.
11. Select ‘Photos’ on the left side. A photo directory of the ward appears on the right side.

Problem: The household photo that was just uploaded does not appear in the ward photo directory.

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aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Fri Oct 12, 2012 9:46 am

markcannon wrote:Assistant Stake Clerk for Membership
...
Problem: The household photo that was just uploaded does not appear in the ward photo directory.


The reason the photo doesn't appear is that you don't have a calling that gives you photo approval permissions. That only happens at the ward level. Your calling as an assistant stake clerk does let you modify profiles, including adding or changing photos and updating visibility settings. But before the photo will appear in the directory, it has to be approved by someone at the ward level who has photo approval rights.
Questions that can benefit the larger community should be asked in a public forum, not a private message.


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