Problem sending Email

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
DSM123
New Member
Posts: 1
Joined: Sun Sep 30, 2012 8:51 am

Problem sending Email

Postby DSM123 » Sun Sep 30, 2012 8:53 am

When I click on an email adress in directory I get a pop up message that reads "default mail client is not properly installed" How do I correct this?

KenRichins
Member
Posts: 189
Joined: Mon May 07, 2007 5:07 pm
Location: Live Oak, California, United States

Postby KenRichins » Sun Sep 30, 2012 8:59 am

I windows set your default email client to your email program. This is a common error when you use a web based email client like gmail instead of a computer based program like windows mail

jdlessley
Community Moderators
Posts: 6527
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Sep 30, 2012 3:05 pm

You need to configure your web browser to change the Mail to: hyperlink default. Unfortunately most web browsers use the operating system default for e-mail clients included with the distribution or office suites. Windows XP will be either Windows Live or if MS Office is installed MS Outlook. Here are links to some websites that describe how to change some web browser's handling of the Mail to: link.
Firefox
Chrome
Opera
Internet Explorer
Safari
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

orionw
New Member
Posts: 1
Joined: Thu May 12, 2011 6:38 pm

Outlook 2007 configuration

Postby orionw » Thu Nov 08, 2012 10:07 am

jdlessley wrote:You need to configure your web browser to change the Mail to: hyperlink default. Unfortunately most web browsers use the operating system default for e-mail clients included with the distribution or office suites. Windows XP will be either Windows Live or if MS Office is installed MS Outlook. Here are links to some websites that describe how to change some web browser's handling of the Mail to: link.
Firefox
Chrome
Opera
Internet Explorer
Safari


I am a Bishop's Storehouse manager trying to get OUTLOOK 2007 access to the storehouse ldschurch.org account on a new laptop (laptop crashed that had access). Is there a reference document for this?

russellhltn
Community Administrator
Posts: 20781
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Thu Nov 08, 2012 10:13 am

orionw wrote:I am a Bishop's Storehouse manager trying to get OUTLOOK 2007 access to the storehouse ldschurch.org account on a new laptop (laptop crashed that had access). Is there a reference document for this?


Typically installing a mail program on the computer (like Outlook) takes care of the "mailto" tag automatically.

Where it becomes a problem is when you use a webpage for the email as nothing is installed on the computer.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jdlessley
Community Moderators
Posts: 6527
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Thu Nov 08, 2012 11:56 am

orionw wrote:I am a Bishop's Storehouse manager trying to get OUTLOOK 2007 access to the storehouse ldschurch.org account on a new laptop (laptop crashed that had access). Is there a reference document for this?
Are you referring to LDS Mail on LDSmail.net? There is some help at the LDSmail.net sign-in page in FAQ>Technical Support>Question 3.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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