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Visibility Settings Won't Save
Posted: Tue Sep 25, 2012 11:17 pm
by jaynefontayne
I've been trying to adjust my visibility settings for my Household and I can't get anything to save. I get no error. I've tried on both Google Chrome and Internet Explorer. I just get a spinning icon.
Posted: Tue Sep 25, 2012 11:22 pm
by jaynefontayne
I should also add that my husband, who is a non-member is listed first, under Head of Household. He's not a member, and does not have and LDS.org account. Will that make a difference?
Posted: Wed Sep 26, 2012 7:46 am
by lisaan
Are you able to make any other changes such as to the phone number, email address or photo successfully? That said, we did find a bug with visibility settings for sisters with non-member husbands. We have that fixed in the next release of Directory. Perhaps this is what you're seeing.
Posted: Thu Nov 01, 2012 2:14 am
by jaynefontayne
I can only make changes at my personal level, not the household level. So I can add a photo, but only to my name. Not the the household. How long before this next release goes out to fix the bug you mentioned? Or has it? I couldn't remember where this site was to come back and read your response! LOL (I blame being flaky on working nights.)
Posted: Thu Nov 01, 2012 5:06 am
by aebrown
jaynefontayne wrote:I can only make changes at my personal level, not the household level.
What is your role in the household?
- Head of household?
- Spouse? If so, is the Head of Household a member or nonmember?
- Other member of household? If so, are you over or under age 18?
I hope it doesn't sound like I'm asking you to reveal personal details, but those different scenarios can result in different permissions to make changes to the profile.
Posted: Thu Nov 01, 2012 11:15 am
by russellhltn
aebrown wrote:What is your role in the household?
See post #2. She's the spouse of a non-member HoH. Post #3 acknowledges a known bug.
Posted: Thu Nov 01, 2012 11:27 am
by aebrown
RussellHltn wrote:See post #2. She's the spouse of a non-member HoH. Post #3 acknowledges a known bug.
Gotta work on that reading comprehension!
Thanks for setting me straight.
Posted: Thu Nov 01, 2012 11:30 am
by russellhltn
aebrown wrote:Gotta work on that reading comprehension!
Thanks for setting me straight.
No problem. Usually I'm the one doing that.
Posted: Sun Nov 11, 2012 5:31 am
by jaynefontayne
I don't mean to pester, but do any of you have a time frame on this bug being fixed? I can't be the only one... but my RS Pres has asked me to change my visibility to the ward level, well stake level, but I won't do that since there is someone IN the stake that gives my info out to undesirables. Anyway, I would like for my visibility to be updatable. My husband is a non member Head of Household, so I don't even have an account we can log into to change this. Thanks for your attention!
Posted: Sun Nov 11, 2012 8:14 am
by russellhltn
jaynefontayne wrote:I don't mean to pester, but do any of you have a time frame on this bug being fixed?
The church rarely gives time frames.
jaynefontayne wrote:but I won't do that since there is someone IN the stake that gives my info out to undesirables.
If you know who that is, I'd report them to the stake president.