Can't update phone number

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roseymay1
New Member
Posts: 1
Joined: Fri Sep 21, 2012 6:05 pm

Can't update phone number

Postby roseymay1 » Fri Sep 21, 2012 6:08 pm

I've tried to update my phone number a dozen times but it just won't take. I tried to update it a few months ago when I was in another stake and it followed me to my new stake and ward. It still won't let me change it. Please help.

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Fri Sep 21, 2012 7:35 pm

Can you please describe the steps you take to edit your phone number? At what point are you noticing there is a problem? What do you see happening, or not happening, when you notice the problem?

As an alternative you can always contact your ward clerk and give him the updated information.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
Community Administrator
Posts: 20778
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Fri Sep 21, 2012 8:07 pm

In the directory, are you listed as a "parent" or as a child? I don't think children can edit their information even if they are an adult.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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