Details of members not loading

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Joined: Sun Aug 19, 2012 3:52 pm

Details of members not loading

Postby janmalloch » Sun Aug 19, 2012 4:54 pm

As Church members in the UK, each household must grant permission for their details to be displayed in the Ward/Stake Directory.

A member of the household must log in to the directory using their LDS account, and then put a check mark in a box giving permission for their details to be seen by other members of the Stake.

If a member doesn't grant permission for the household details to be available, then their name does not appear anywhere in the directory.

As a ward, we have been encouraging members to grant permission for their details to be "made public".

I've noticed however that when I click on the names of some members, the details never load. Instead, I just get the animated icon representing the page loading, but it never does :). Because their names are listed in the directory it is evident that they must have put a check in the box, yet we aren't able to see their details.

Any ideas why this is happening?

Many thanks!!

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