Wrong name appearing in online directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
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Joined: Sun Aug 19, 2012 12:36 pm

Wrong name appearing in online directory

Postby kennyb13 » Sun Aug 19, 2012 12:42 pm

I am having trouble with the way a new couple's name is showing up in the online directory. If this couple's last name were "Jones", their names do not show up under "J", but actually under "Thomsen." I believe they lived with the wife's mother for a time, which is where the Thomsen came from, so under the directory it says "Thomsen, Joe and Jan. However, when you click on the name, to the right it shows their correct names underneath their picture. Anyone have any ideas how to fix this? Thanks


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Postby russellhltn » Sun Aug 19, 2012 1:03 pm

In MLS, under household, check that the "family name" is correct. It's probably still set for "Thomsen". While you're in there, check that the individual last names are correct as well.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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