Youth can't add/update their own email addresses?

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
mmarx
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Joined: Sun Jul 22, 2012 10:55 am

Youth can't add/update their own email addresses?

Postby mmarx » Sun Aug 05, 2012 3:39 pm

I've recently run into some problems.

1. Several of our ward's youth already have lds.org logins. However, most of them did not have an email address entered. When I tried to help them add an email address by going into "directory-myhousehold", it did not give an edit option. Can a youth edit/update their own contact information? If so, how?

2. Also, when I helped youth create a new account and they entered in a email address as part of the process, it looks like their email address is not visible, at least not to me as a ward administrator. Is this on purpose or am I missing something?

Our ward would like our youth to be able to use the website to get emails from ward leaders about upcoming activities through email subscriptions. How can I accomplish this?

KenRichins
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Joined: Mon May 07, 2007 5:07 pm
Location: Live Oak, California, United States

Postby KenRichins » Sun Aug 05, 2012 4:03 pm

They can sign-in at LDSAccount and edit their profile to add or correct e-mail addresses. The Ward Clerk can also add/change email addresses.

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aebrown
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Location: Sandy, Utah

Postby aebrown » Sun Aug 05, 2012 4:16 pm

mmarx wrote:2. Also, when I helped youth create a new account and they entered in a email address as part of the process, it looks like their email address is not visible, at least not to me as a ward administrator. Is this on purpose or am I missing something?


E-mail addresses have separate visibility settings (see Data privacy settings). A ward website administrator is not considered a ward leader, so if their privacy settings are set to "Private - Leadership Only" then you won't be able to see their e-mail addresses.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

jonesrk
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Postby jonesrk » Wed Aug 08, 2012 1:26 pm

mmarx wrote:1. Several of our ward's youth already have lds.org logins. However, most of them did not have an email address entered. When I tried to help them add an email address by going into "directory-myhousehold", it did not give an edit option. Can a youth edit/update their own contact information? If so, how?

As an option, their parents should be able to edit the youth contact info.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk


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