500 Internal Server Error

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
Posts: 71
Joined: Sun May 29, 2011 5:49 pm
Location: Provo, Utah, United States

500 Internal Server Error

Postby dwsmith2 » Thu Aug 02, 2012 9:10 pm

My sister cannot login to lds.org/directory, and I compared some information from her attempt to my attempt. I have no idea if this information is helpful, but I included it below. (It's a 500 Internal Server Error problem.)

I used Google Chrome and Firebug Lite to get this information.

After trying to login, under the GET services/ludrs/unit/current-user-ward-stake/ the 500 Internal Server Error appears. Under the Headers section, her ResponseHeaders shows a date followed by Content-Encoding (grip), Connection (Keep-Alive), Content-Length (1469).

When I logged in, under the same GET line, my ResponseHeaders section has a Date followed by Connection (Keep-Alive) and Content-Length (339). I don't have a Content-Encoding line, and my Content-Length is different.

If anyone has some tips, that would be great. Thanks.

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