Wrong Surnames showing up for two people
Posted: Tue Jul 24, 2012 5:57 am
When I create the Northridge YSA Branch directory, I get Amanda Homack showing up as Amanda George ... and I get Dillon Robertson showing up as Dillon Larsen.
I did a membership data reset on MLS as was suggested, but the problem still exists. Everything I see on MLS appears correct, but somehow these surnames are magically appearing on the lds.org directory for our YSA branch in the Denver Colorado North Stake.
We don't have anyone with the last name of George, and when we create the directory, Amanda Homack shows up under the surname of George. Dillon Robertson shows up under the surname of Larsen (making it appear that his middle name is Robertson) .... and of course their names end up being misplaced in the alphabetical directory.
Any support to fix this problem is greatly appreciated. Thanks!!! ... Brother Benner
P.S. If anyone wants to actually see the problemed directory (w/o phone# and addresses), I can create it and email it. Ask via an email to: gerry_benner@yahoo.com (note that there is an underscore between my first and last name).
I did a membership data reset on MLS as was suggested, but the problem still exists. Everything I see on MLS appears correct, but somehow these surnames are magically appearing on the lds.org directory for our YSA branch in the Denver Colorado North Stake.
We don't have anyone with the last name of George, and when we create the directory, Amanda Homack shows up under the surname of George. Dillon Robertson shows up under the surname of Larsen (making it appear that his middle name is Robertson) .... and of course their names end up being misplaced in the alphabetical directory.
Any support to fix this problem is greatly appreciated. Thanks!!! ... Brother Benner
P.S. If anyone wants to actually see the problemed directory (w/o phone# and addresses), I can create it and email it. Ask via an email to: gerry_benner@yahoo.com (note that there is an underscore between my first and last name).