LDS.org Directory No Shows

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
hansenda
New Member
Posts: 4
Joined: Mon Jul 16, 2012 4:02 pm

LDS.org Directory No Shows

Postby hansenda » Mon Jul 16, 2012 4:15 pm

Have several ward members that do not show up in our YSA Ward online directory. Have been on the phone with tech support. Tried refreshing data at CHQ and MLS with no success. LDS Account "visibility" does not appear to be the problem because they do not have an LDS Account... and there are many members that appear in the directory that do not have an LDS Account. Like to get this working. Not quite ready to go to a stanalone directory system since this is so much easier...but needs to be reliable! Any ideas?

russellhltn
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Location: U.S.

Postby russellhltn » Mon Jul 16, 2012 4:50 pm

hansenda wrote:LDS Account "visibility" does not appear to be the problem because they do not have an LDS Account.


You still need someone in a leadership capacity to check their privacy settings in the directory. The lack of a LDS Account means they couldn't have done the changes themselves, but a leader in their old ward could have (I assume the settings stick during a move.). There have also been some reports of privacy settings occurring on their own.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

LisaAn
Church Employee
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Location: Riverton, Utah, USA

Postby LisaAn » Tue Jul 17, 2012 6:46 am

I moved this thread to the Directory forum as the Beta Directory forum is not yet officially open for comments. Thanks.
QA Engineer

hansenda
New Member
Posts: 4
Joined: Mon Jul 16, 2012 4:02 pm

Postby hansenda » Thu Jul 19, 2012 6:15 pm

RussellHltn wrote:You still need someone in a leadership capacity to check their privacy settings in the directory. The lack of a LDS Account means they couldn't have done the changes themselves, but a leader in their old ward could have (I assume the settings stick during a move.). There have also been some reports of privacy settings occurring on their own.


How do we check the privacy settings? I am the ward clerk, can I change them and where? I can see them in the "Ward Organizations" portion of the ward directory (under Elders and Relief Society).. so there is hope they could appear under "Households"...

russellhltn
Community Administrator
Posts: 20743
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Thu Jul 19, 2012 8:27 pm

hansenda wrote:How do we check the privacy settings?


View the household, and then click "edit" in the middle top of the right hand column. You'll then see "visibility" settings for various bits of information.

You can always do this with your own household (assuming you are one of the parents). As a ward clerk, you should be able to do this with any household in your ward.

There are 3 possible settings: Stake (everyone in the stake), Ward(ward only), and Private - Leadership only.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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